Recent content by MRJB

Sorry, guys, for starting a swirl of angry comments. It wasn't my intent - just venting my frustration. Believe me, I'd rather be posting stories of fun rides and ideas to improve our bikes. I can image sharing a story of how I pulled up alongside one of you at a light, and with a goofy grin...

Skutorr, that is so darn funny, in a sad sort of way. Well, it's been 5 weeks since starting this thread. BMW staff didn't take me up on my offer to share all of my interactions with customer service. It's a tough feeling being ignored as a customer. This is the one year anniversary buying...

fyi In case you get into a tussle with BMW and need the mediation service referenced in the warranty, us scooter drivers are out of luck. The language appears to be lifted from their auto warranty. Only help for two wheelers are for motorcycles in California.

Thought I’d start another thread dealing with my ongoing tussle with BMW because the other two just got too long. Recap: I really like the 650 GT. It fits me well and I like how it rides – it’s a classy machine. That being said, since day one, 11 months ago, the four fuel-related...

Thanks, JaimeC, for the article and thinking of me. It's been a month since I sent an email to the BMW Group in Germany asking for help. Nothing happened so sent another one today.

312 days and counting riding a defective bike. To quote others, BMW doesn't care about me.

Another indication of the arrogance and indifference at BMW. Belatedly got a call from the customer rep. He admitted no one took the time to even look at the video yet they continue to claim nothing is wrong with the bike. Jeez... Oh, the reason I got the call? Since it's going on 10 months...

Low fuel warning light doesn't work either. Ran out of gas because of it. Was expecting 50 mpg but found out was only getting 38 mpg. Other gauges seem OK.

Still being stonewalled by BMW. Decided to video fueling the bike to document the bad gas gauge read out. With the gauge showing 3/8 of a tank, it took 4 gallons to refill - yep, only had 0.3 gallon remaining. Drove the bike one-handed to video the wildly inaccurate mpg readings. Video sure...

Dropped the bike at the dealer again. Inspection was a bit of a farce. Among the "findings" the MPG readout at the end of the test ride was 71.2, which was reported by the tech as "normal." Sent a rebuttal email about all the results to customer service but no reply.

Tech was a no show. Bike at dealer for two wasted days. Thanks for the tips.

I gave Customer Service your fix but no acknowledgement. The plan now is a BMW Field Service Engineer is going to inspect the bike this week.

Finally got the bike in - took 3 weeks to get the side stand recall parts... Looks like the fix didn't take (reloaded software in the computer again). Per the gauge, I went 70 miles on an eighth of a tank. Average mpg was 63.5 (about 20 over the actual). The in motion mpg number, at any...

I've got about 30 years experience canoeing and camping MN. About now until early July is the worst time for bugs. To go now you'll be dealing with deer flies, horse flies, biting black flies, gnats, wood ticks and deer ticks. Things improve by mid-August. A magical time to hike would be...

Got an email and voicemail asking me to take to the dealer (to confirm there is a problem?). I got the recall notice too so will wait until the parts come in. Will keep you in the loop. Thanks for the support.