C400 Problems

nahmiasj

New member
Just received my 2019 C400x that I purchased out of state.It arrived today after a 45 day trip with some major issues to say the least !LOL
Battery is completely dead and Fob is in one of the front compartments that can only be opened when the bike has power.Tried to trickle charge the battery,with zero results.Then I tried to jump start it and to my surprise that didn't work either.Both trickle charge and jump start were attempted with alligator clips connected to the battery.I assume the battery is done for,so I'll replace it.I am worried by the fact that when i tried to jump start,I got no power.No lights,nada!Any ideas?Shouldn't I be able to jump start even if the battery is completely bad?
 

slant911

Active member
If the battery dropped a cell or 2 and you have just small alligator clips attached to an external battery I don not believe you can pass enough volts to get things going. Try a fresh battery first.
 

AAWW

Member
If the battery dropped a cell or 2 and you have just small alligator clips attached to an external battery I don not believe you can pass enough volts to get things going. Try a fresh battery first.
Amps not volts.
Tiny amounts of metal can conduct millions, yes millions! of volts.
Small clips/cables will heat up if too small.
 
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nahmiasj

New member
Problem solved.Took to a dealer and apparently a fuse was installed in the wrong slot,but battery was still good.LOL
 

Donnus

Member
In my experience, my c 400 gt battery lasts 2-3 weeks then its almost flat. A distinct contrast to my Honda forza which lasted all winter without battery maintainer ! This scooter has some power drain, and it seems common with them.
btw I have also the latest software update at 0022-006-020 , so its not fixed yet
 

byee

Active member
I own the C400GT with no issues with the battery. It’s been sitting in the garage since the first week of October.

I started it last weekend just to make sure it would start....,which it did.

There will always be a current drawn on the C400’s with the keyless start which is always active. The system also ‘listening’ for the alarm off/on command from the remote active.
 

nahmiasj

New member
Well this morning tried turning my C400x on and all I heard was a light whirring sound.Lights go on ,but that's about it.Checked the battery with a multimeter and it shows 13.8 volts.I was away for a month and had it connected via the can-am bus to a Optimate 4.Optimate shows no issues.I don't want to spend $120 on a new battery just to find out the battery is ok.Any other ideas of what could be wrong?Fuses maybe?
 

byee

Active member
I had the OptiMate 4 but returned it to Amazon because I was not sure if it was charging my battery using the din plug.

Try connecting the OptiMate directly to the battery instead to see if it helps.

Good luck!
 
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