'help' forum

[SamKool]

i can't find a general 'help' forum under the list of forums.

problem: the 'signature' option does not show up when i click on my profile.

 

[wspollack]

i can't find a general 'help' forum under the list of forums.

problem: the 'signature' option does not show up when i click on my profile.

I don't know how to set -- or even see -- a signature for this forum when reading or making posts on a phone.

However, working on a desktop (Mac, running Firefox), and signed in to the forum here, if I click on my userID in the upper-right corner (green arrow) I am presented with a new box, and that contains a link (green oval) to a page to enter or modify a signature:



(That link is https://www.bmw-scooters.com/account/signature .)

Running on a desktop computer:

- Does your userID appear in the upper right like that (once signed in)?

- If so, if you click on your userID up there, are you presented with an overlaying box, as shown in my screen grab?

- If so, does that box have a "Signature" link?

If you're trying to do all this on a phone or tablet, you'll have to get help from someone else. I often read the forum on a phone but rarely post via a phone, and never try to make profile changes on one.

Good luck.

 

[SamKool]

(That link is https://www.bmw-scooters.com/account/signature .)

"Oops! We ran into some problems. You do not have permission to view this page or perform this action."

Running on a desktop computer:

yes

- Does your userID appear in the upper right like that (once signed in)?

yes

- If so, if you click on your userID up there, are you presented with an overlaying box, as shown in my screen grab?

yes

- If so, does that box have a "Signature" link?

no

Good luck.

no luck. heh heh.

sent a msg to 'contact us'

 

[SamKool]

wouldn't ya know it... the 'signature' option shows up now.

 

[jnichola]

So I am in the same boat, don't have a signature option in the drop down menu from my profile name. Is this a new user thing? Can't add a signature until you've made x number of posts ? Or a glitch? Or are signatures no longer allowed?

I see SamKool obviously got the issue sorted, anyone else have this trouble ?