Not having an inventory of spare parts for a new model is not just a BMW issue. On the other side of the PTW spectrum is my Genuine Stella 4T automatic. With just two weeks after my taking ownership a delivery truck ran into it while backing up. No animals or humans were seriously hurt in the making of this accident (borrowed from film). The impact was slow speed but it resulted in significant damage. I was told by the dealer that new parts would not be available for two or more months because it was a new model. When the inspectors from the delivery company's insurance carrier showed up to photograph and inspect the bike I am told the shop owner told them that I was a bored, retired lawyer who loved his toys and had plenty of time on my hands to make trouble. I believe that this information, their driver's admitted negligence, damage to the frame, along with the unavailability of replacement parts convinced them to total the vehicle. I would have been really pissed to sit out months of the Spring riding season waiting on parts. As soon as I get a final commitment I will order another one.
Retired lawyers rule!
My broken gas flap was not covered under warranty. It sure is bad BMW engineering now corrected.
Field Tech... I'm on that boat right now. Good thing is, Those Techs have a direct line to BMW to get approval for replacements. Bad thing is, they do cover a large area so it can take some time. Since he's in there, mention the timing chain tensioner and the clutch. Both are items that folks have had issues with. I have a leaky seal getting repaired and an entire clutch assy. on order..recommendations from the field tech. I'm without my bike 4 weeks. Good luck on your repairs.
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Tech was a no show. Bike at dealer for two wasted days. Thanks for the tips.
Interesting. Any other problems with the dash or is it just the fuel gauge? That's definitely not good.
Still being stonewalled by BMW. Decided to video fueling the bike to document the bad gas gauge read out. With the gauge showing 3/8 of a tank, it took 4 gallons to refill - yep, only had 0.3 gallon remaining. Drove the bike one-handed to video the wildly inaccurate mpg readings. Video sure does show the mpg issues but it was a dumb thing to do in traffic at 45 mph.
Sent the video to customer service a week ago. No reply.
.....I'm fairly certain BMW does care about their customers more than most. It's just an unfortunate turn, something Beemer wants less than we do I'm sure.
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