My previous post "disappointed with BMW" needed to be updated. Now I'm disgusted with BMW to the point of lodging multiple complaints.
As background, the gas gauge and related mpg readings haven't worked since I bought the bike in 8/13. One attempted fix failed. I contacted BMW about nine times over the last almost 200 days but they haven't done anything. Throw in occasional cold weather stalling and now a side stand recall and I have no faith I BMW.
I have sent consumer complaints to the BBB and my state Attorney General office, followed by a safety complaint with the NHTSB. I also have reached out to my local paper (circulation 800,000) for help through their consumer rights column.
The sad thing is I like the bike, but to quote another rider post, "BMW doesn't care about me."
As background, the gas gauge and related mpg readings haven't worked since I bought the bike in 8/13. One attempted fix failed. I contacted BMW about nine times over the last almost 200 days but they haven't done anything. Throw in occasional cold weather stalling and now a side stand recall and I have no faith I BMW.
I have sent consumer complaints to the BBB and my state Attorney General office, followed by a safety complaint with the NHTSB. I also have reached out to my local paper (circulation 800,000) for help through their consumer rights column.
The sad thing is I like the bike, but to quote another rider post, "BMW doesn't care about me."